Case Study
This Michigan-based warehousing and transportation company provides essential logistics and distribution services across the region, ensuring the seamless flow of goods for various industries. Their operations rely heavily on continuous uptime and data accessibility to keep deliveries on schedule and customers satisfied.
At 3:00 AM ET on a Friday, OTAVA’s monitoring systems detected abnormal compute resource usage, indicating a potential breach. In the high-stakes world of ransomware resilience for logistics, quick identification and response are crucial to avoid operational disruptions. The OTAVA support team immediately notified the client of the anomaly. Upon further investigation, it was determined that the client was in the midst of a ransomware attack, later attributed to the Play Ransomware Group.
Did you know? 1 in 4 organizations that paid the ransom still could not recover even after paying.
The ransomware attack encrypted multiple servers, adding a .play extension to the filenames and placing a ransom note in the directories. The attack occurred during a critical window for the client’s shipping operations, raising concerns about potential disruptions, delayed shipments, and loss of revenue.
OTAVA’s real-time monitoring systems flagged the ransomware activity early, enabling rapid response.
Upon identifying the ransomware attack, leveraging the S.E.C.U.R.E.™ framework, specifically, the ‘Undo’ and ‘Recover’components, were part of their Business Resiliency strategy. OTAVA utilized Zerto to swiftly restore the client’s infected systems and resume business as usual.
The client recovered swiftly, with minimal operational disruption, thanks to OTAVA’s emphasis on ransomware resilience for logistics. The client’s ability to resume normal operations quickly meant no significant shipment delays or revenue losses. The extension of the Zerto journal from 12 hours to 14 days played a critical role in ensuring data was recovered and the ransomware impact was minimized.
Furthermore, OTAVA’s trusted advisory role in managing the crisis strengthened the client relationship, giving them confidence in OTAVA’s ability to protect their operations.
