07-19-24 | Blog Post
Today, a significant event unfolded that affected Windows PCs globally due to a problematic update from CrowdStrike, a cybersecurity firm. The update led to system crashes and a widespread outage, impacting various businesses and their operations.
At OTAVA, we prioritize the security and continuity of our clients’ operations. It’s important to note that OTAVA does not utilize CrowdStrike services nor offer it as part of our solutions. Despite this, we understand the interconnected nature of today’s IT environments and the potential indirect impact such incidents can have.
Upon learning of the issue, our support team swiftly leveraged our robust Backup and Recovery tools. We’re proud to report that for the small number of clients who were using CrowdStrike, our team acted promptly to restore their affected environments, ensuring minimal downtime and disruption.
This incident underscores the importance of having reliable and efficient recovery solutions in place.
OTAVA’s commitment to delivering exceptional service and support remains unwavering, and we continue to stand ready to address any challenges that may arise, ensuring the resilience and reliability that our clients have come to expect from us.
