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How Medical Centers Can Improve Data Security with Cloud Technology

Last Updated :December 12, 2024

In today’s fast-paced healthcare environment, cloud technology is transforming how medical centers manage data, collaborate, and scale operations. From enabling seamless access to Electronic Health Records (EHRs) to supporting telemedicine, the benefits of cloud technology are undeniable. 

However, as cloud adoption grows, so do security risks. According to surveys, 81% of organizations have reported cloud-related security incidents, and 96% acknowledge that they don’t fully secure sensitive cloud data​.

In this blog, we will explore specific strategies medical centers can implement to strengthen data security in the cloud while maintaining compliance and operational efficiency.

1. Implement Advanced Encryption Techniques

Encryption is one of the most critical tools for protecting patient data. Medical centers must ensure that data is encrypted both at rest and in transit. Encrypting data helps to ensure that, even if it is accessed unlawfully, it remains unreadable without the decryption key. This is particularly important in healthcare, where sensitive information, like patient medical records, is regularly shared between hospitals, insurance companies, and other healthcare providers.

Several forms of encryption can be deployed: 

  • Attribute-based encryption: This type of encryption restricts access to data based on a set of user attributes, such as role, department, or location. For example, only doctors might have access to a patient’s full medical record, while administrative staff might only view billing information.
  • Public-key encryption: In this method, two keys are used—a public key to encrypt the data and a private key to decrypt it. The public key can be shared widely, while the private key remains secret. This way, even if someone intercepts the encrypted data, they will not be able to decrypt it without the private key.
  • End-to-end encryption: End-to-end encryption means that data is encrypted on the sender’s device and only decrypted on the receiver’s device. Even the cloud provider cannot access the data in between, minimizing the risks of data breaches.

2. Strengthen Identity and Access Management (IAM)

One of the most frequent causes of unauthorized access to cloud-based data is poor user credential management. Hackers often exploit weak passwords or misuse administrator credentials that have not been adequately protected.

Medical centers can improve security by using multi-factor authentication (MFA) in combination with role-based access control (RBAC). MFA adds a layer of security by requiring users to verify their identity in more than one way (such as via a password and a code sent to their phone). RBAC ensures that only those who need access to sensitive data can reach it.

Moreover, regular audits of access permissions are crucial to reducing insider threats and credential misuse. Many security incidents are caused by employees who have access to data they do not need for their roles. Auditing helps medical centers ensure that access is properly managed and that employees only have access to the data necessary for their work.

 3. Automate Threat Detection and Response Systems

Automating threat detection and response systems is crucial for protecting healthcare data in real time. With 45% of organizations reporting four or more cloud-related security incidents annually, the importance of automation in reducing risks cannot be overstated​. 

Automated threat detection systems continuously scan for anomalies, which are deviations from normal behavior, such as unusual login patterns or mass data transfers. These systems use AI-powered monitoring tools to quickly identify threats, alert administrators, and even contain unauthorized access until further verification​.At OTAVA, our S.E.C.U.R.E.™ framework emphasizes proactive threat detection, especially through anomaly scanning and monitoring backup data for irregularities. Veeam One provides centralized visibility into the entire cloud environment, allowing medical centers to detect potential threats before they escalate. This reduces response times and helps healthcare organizations contain threats more effectively.

S.E.C.U.R.E.™ Framework layered approach to enhance your security posture

Furthermore, immutable backups ensure that critical healthcare data cannot be altered or deleted by malicious actors, which acts as an extra safeguard in the event of an attack. These automated systems help medical centers maintain compliance with regulations like HIPAA while protecting sensitive patient data from unauthorized access and breaches.

4. Adopt a Zero-Trust Security Framework

The concept of Zero-Trust architecture has become increasingly popular in healthcare. This approach assumes that no one—inside or outside the network—should be trusted by default. Every user and device must be authenticated and verified before accessing sensitive data.

By implementing a Zero-Trust model, medical centers can ensure that all users and devices are thoroughly vetted before gaining access to protected data. Additionally, Zero Trust allows organizations to monitor user behavior and detect suspicious activity proactively. As hybrid cloud environments become more common in healthcare, Zero Trust helps maintain the integrity of patient data and the security of cloud-based operations.

5. Conduct Regular Compliance Audits

Compliance is critical for healthcare organizations, which must adhere to stringent regulations like HIPAA, HITRUST, and ISO 27001. Regular compliance audits help ensure that cloud systems meet these requirements and continue to protect patient data effectively. Failing to comply can lead to significant fines and reputational damage, which is why staying audit-ready is essential.

At OTAVA, we assist medical centers in maintaining compliance through continuous audits and reporting, ensuring they are always prepared for regulatory checks. By staying on top of audits, healthcare providers can rest assured that their systems are secure and compliant without interrupting daily operations.​

6. Provide Ongoing Staff Training on Security Protocols

Human error is a leading cause of data breaches, with healthcare workers often unaware of the specific risks posed by cloud-based systems. Only 59% of healthcare workers receive regular security training​. Training programs should focus on:

  • Identifying phishing attacks,
  • Managing credentials securely 
  • Understanding compliance protocols.

Ongoing staff training ensures that employees are well-versed in best practices for data security and can respond appropriately in the event of an attempted breach. For instance, training on identifying suspicious emails can significantly reduce the risk of phishing attacks.

 7. Leverage Hybrid Cloud Solutions for Critical Data

In healthcare, not all data is equally sensitive. Medical centers can leverage hybrid cloud models to store the most sensitive data on-premises while moving less critical operations to the cloud. This allows them to enjoy the benefits of cloud technology, such as scalability and flexibility, while maintaining control over the most important patient information​.

Hybrid cloud models also offer significant cost savings by offloading non-critical data and services to public cloud platforms. For instance, telemedicine systems can run on a public cloud while sensitive patient data remains protected within a private, on-premises server. This ensures that the right data is in the right place at the right time, reducing risks without compromising efficiency.

8. Ensure Continuous Data Backup and Disaster Recovery

n healthcare, unexpected disruptions—whether due to system failures, cyberattacks, or natural disasters—can have devastating consequences. To prevent data loss and ensure operational continuity, medical centers must implement continuous backup solutions. Regularly backing up data both on-site and off-site ensures that, in the event of an attack or outage, critical patient information can be restored quickly and accurately.

Testing recovery plans is just as important. By regularly testing backup systems and disaster recovery procedures, medical centers can ensure that their data is not only secure but also retrievable in case of an emergency. At OTAVA, we offer comprehensive disaster recovery solutions that help organizations minimize downtime and protect their operations from the unpredictable

Secure Your Medical Center’s Future with Cloud Technology

By adopting these strategies, medical centers can enjoy the benefits of cloud technology, including enhanced security, compliance, and operational efficiency. Cloud solutions allow healthcare providers to focus on what matters most: delivering quality patient care without compromising on data safety.

Explore how OTAVA can strengthen your medical center’s data security with our tailored cloud solutions.

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